Call Centers are Now Closed in the Rio Grande Valley


Our Call Center is now closed. If residents need assistance, we ask them to contact their county Precinct. 

Precinct 1 - (956) 968-8733

Precinct 2 - (956) 787-1891

Precinct 3 - (956) 585-4509

Precinct 4 - (956) 383-3112


Precinct 1 will be handing out sandbags until 5 p.m. today. Must show proof of county residency, such as drivers license.

Sunrise Hill

Mile 11 N & Mile 1 1/2 W

Mercedes, TX 

Until 5pm tonight

Limit 6 sandbags per car


One shelter remains open. It is located at the Mercedes Dome

(1202 N. Vermont in Mercedes, TX). 

Please adhere to the following restrictions: 

*no pets

*no firearms/weapons

*no alcohol

*no smoking

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